Policies & Terms

Privacy Policy

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

ZEBUTECH Co., Ltd. ("we", "us", or "our") is committed to protecting your personal data in compliance with the Personal Data Protection Act B.E. 2562 (2019) (PDPA) of Thailand and international data protection standards including GDPR. This policy explains how we collect, use, and protect your personal information.

1. Data Controller

ZEBUTECH Co., Ltd. is the data controller responsible for decisions regarding the collection, use, and disclosure of your personal information.

Company: ZEBUTECH Co., Ltd.

Company Registration No.: 0105569019099

2. Information We Collect

We may collect the following types of personal information:

2.1 Information You Provide Directly

  • Name and surname
  • Email address
  • Phone number
  • Company/Organization name
  • Messages or details from contact forms
  • Documents or information attached to emails

2.2 Information Collected Automatically

  • IP address and connection information
  • Browser type and device
  • Pages visited and click patterns
  • Time and date of usage
  • Aggregate website usage data

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: When you provide explicit consent for specific purposes
  • Contractual Necessity: To fulfill agreements or provide services you request
  • Legitimate Interest: For legitimate business purposes that are lawful and appropriate
  • Legal Obligation: To comply with laws, regulations, or court orders

4. How We Use Your Information

We use your personal information for the following purposes:

  • To contact and respond to your requests
  • To provide and support our services
  • To improve and develop our services
  • To send news and promotional content (with your consent)
  • To analyze and improve website quality
  • To comply with laws, regulations, or court orders
  • To protect our rights and property

5. Data Disclosure and Transfer

We do not sell, rent, or trade your personal information with third parties. However, we may disclose your information in the following cases:

5.1 Service Providers

We may share data with our trusted partners who perform services on our behalf, such as:

  • Website hosting and server providers
  • Email and communication service providers
  • IT and technical consultancy services

5.2 Legal Disclosures

We may disclose your information when necessary to:

  • Comply with laws, regulations, or court orders
  • Protect our rights, property, or safety and those of others
  • Prevent or investigate fraud, illegal activities, or harmful actions

5.3 International Data Transfers

Your personal data is stored and processed within Thailand. If international data transfer is necessary, we will ensure adequate protection measures equivalent to PDPA standards and notify you in advance.

6. Data Retention Period

We retain your personal information only for as long as necessary:

  • General Contacts: Up to 2 years from last contact
  • Customers/Account Managers: Up to 5 years from business relationship end
  • Official Documents: As required by applicable laws and regulations
  • Website Usage Data: Up to 1 year

After these periods, we will securely destroy or anonymize your data in accordance with legal requirements and industry standards.

7. Data Security

We implement appropriate security measures to protect against unauthorized access, disclosure, or alteration of your personal information:

  • SSL/TLS encryption for data transmission
  • Restricted access to data on a need-to-know basis
  • Regular data backup systems
  • Continuous security system updates and monitoring
  • Staff training on data protection

However, no method of transmission or storage is 100% secure. You acknowledge the risks of transmitting personal data over the internet.

8. Your Data Rights

Under PDPA and GDPR, you have the following rights regarding your personal data:

Your Rights:

  • Right to Access: You can request information about what data we hold about you and view it
  • Right to Object: You can object to processing of your data where permitted by law
  • Right to Erasure: You can request deletion of your data where permitted by law
  • Right to Restrict Processing: You can request temporary suspension of data use
  • Right to Rectification: You can request correction of inaccurate or incomplete data
  • Right to Data Portability: You can request your data in a readable, usable format
  • Right to Withdraw Consent: You can withdraw consent at any time
  • Right to Complain: You have the right to lodge a complaint with the supervisory authority

To exercise these rights, please contact us at [email protected] We will respond within 30 days of receiving your request.

9. Cookie Policy

Our website uses cookies and similar technologies (such as localStorage and sessionStorage) to support core functionality and improve user experience.

Types of cookies we use:

Type Purpose
Essential Cookies Enable core functionality, such as locale routing and consent preferences
Functional Storage Remember UI preferences and contact form draft/scroll behavior
Analytics Cookies Used only with consent to measure anonymous usage metrics (Google Analytics via GTM)

Marketing cookies are not active in the current implementation.

You can configure your browser to refuse cookies. However, disabling essential cookies may affect website functionality.

10. Children's Privacy

Our website and services are focused on B2B business and are not intended to collect information from children under 20 years of age. If we discover we have collected data from a child without consent, we will promptly delete it.

11. Data Breach Notification

In the event of a personal data breach that may cause harm to you, we will:

  • Notify data subjects without undue delay and within 72 hours of becoming aware
  • Notify the Office of the Personal Data Protection Committee as required by law
  • Provide details about the breach and recommended actions

12. Policy Changes

We reserve the right to modify this privacy policy. Significant changes will be communicated to you in advance via email or posted on our website. Continued use of the website after the effective date constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this privacy policy, our data practices, or wish to exercise your data subject rights, please contact us:

ZEBUTECH Co., Ltd.

Address: 27/41 Ratchada-Ramindra Road, Ram Inthra Subdistrict, Khan Na Yao District, Bangkok 10230, Thailand

Email: [email protected]

Tel: 061-902-7310

Website: https://zebutech.co.th

For data protection complaints:

Personal Data Protection Committee (PDPC): www.pdpc.or.th

Phone: 02-141-1888 (Hotline 1208)

This policy was last updated on January 1, 2025 and complies with the Personal Data Protection Act B.E. 2562 (2019) and international data protection standards.